Product Information
How do I take Neurostin™?
What are the ingredients of Neurostin™?
How many capsules are in a one month supply?
Do you have a trial size available?
How much does Neurostin™ cost?
Ordering & Return Information
What is your return policy?
Can I call you to place an order?
Can I fax an order to you?
Can I order using a money order?
Shipping Information - US
How soon will you ship my order?
How long before my order arrives?
What do you charge for shipping?
Is the package discreet?
Shipping Information – International
What do you charge for shipping and handling?
How long before my order arrives?
What happens if my order does not clear customs?
Will I be charged a customs fee or tax?
Is the package discreet?
Security and Privacy
Is your website secure?
What information do you collect?
Contact Us
Product Information
How do I take Neurostin™?
Most customers will take two (2) capsules per day -- one in the morning with breakfast and one in the evening before dinner.
What are the ingredients of Neurostin™?
The proprietary Neurostin™ formula contains:
- L-Alpha Glycerylphosphorylcholine (Alpha-GPC)
- Phosphatidylserine
- Vinpocetine
- Folic Acid
- Vitamins B6 and B12
- Green Tea
- Alpha Lipoic Acid
- Pantothenic Acid (vitamin B5)
How many capsules are in a one month supply?
Each one-month supply contains 60 capsules. Two capsules per day.
Do you have a trial size available?
No, we do not have a trial size. However, we have an outstanding product guarantee. If for any reason you do not like Neurostin™, simply contact us with 30 days of the day you placed your order, and arrange to send your order back for a full refund less shipping and handling charges. This is a very risk-free way to try Neurostin™!
How much does Neurostin™ cost?
Neurostin™ starts at $49.99 for a one month supply.
You can order in larger quantities and the price drops. We typically recommend ordering larger quantities because most customers take Neurostin™ indefinitely. You can feel confident in placing a large order because if for any reason you are not happy with it, you can return it for a full refund -- we offer a full 30-day money back guarantee. So you are better off getting a bigger order initially because you will save money right away per unit and you have nothing to lose if you decide to return it.
Our Pricing Model is as follows:
- 1 Box – $49.99
- 2 Boxes -- $89.98 (save $10)
- 3 Boxes -- $119.97 (save $30)
- 4 Boxes -- $144.96 (save $50)
Plus this option comes with free shipping.
Ordering / Return Information
What is your return policy?
All orders come with our famous guarantee so you have nothing to lose by trying our formula. Any order can be returned for a 100% refund (less shipping & processing fees) within 30 days from the date you place your order. Customer is responsible for return postage.
Can I call you to place an order?
Please feel free to contact us at any time if we can ever be of assistance in any way:
Urban Nutrition, LLC
302A West 12th St, #276
New York, NY 10014
To e-mail click here: Customer Service
Business Hours: 9am-6pm EST Monday-Friday
US & Canada Toll Free: 800-515-1070
UK Toll Free: 0808-2344649
All Other Countries: (201) 876-2570
Fax: (201) 876-2501
Can I fax an order to you?
Yes! You can fax an order to us if you live in the United States. Please click here for a printable form. After printing and filling out the order form, please fax it to 201-876-2501
Can I order using a money order?
Yes! Please click here for a printable form.
Shipping Information, United States
How soon will you ship my order?
When you order before 6:00 pm, Eastern Standard Time, your order will normally ship the next business day. Orders placed after 6:00 pm EST, or on Saturday and Sunday, will normally ship within two business days.
How long before my order arrives?
The following are approximate delivery times from the ship date:
First Class Mail – 3 to 8 business days
Priority Mail – 2 to 4 business days
Express Mail – 1 to 2 business days
What do you charge for shipping and processing?
First Class Mail – $7.95
Priority Mail – $12.95
Express Mail – $22.95
For domestic orders, there is no S&P charge when you purchase the 4 month supply!
Is the package discreet?
Yes. Your order is delivered in a plain package, with our name, Urban Nutrition, LLC, and your name and address.
Shipping Information – International:
Do you ship internationally?
Yes, we ship to most countries. If your country is listed on the order page, we will ship to you. However, for some countries, we must require a money order or bank draft (US DOLLARS) in advance, and charge $20.00 (US) for shipping and processing. To inquire about your country specifically, please click here and fill out this form.
What do you charge for shipping and processing?
For regular parcel post, the shipping and processing fee is $20.00 (US). Global Priority, if available for your country, costs $25.00 (US). Courier delivery is available for some countries and costs $35.00 to $45.00 (US) To inquire about your country specifically, please click here and fill out this form.
How long before my order arrives?
Most international orders are delivered in 10 days. Please note: Customs clearance may delay the delivery of your order by up to an additional two weeks depending on your country.
What happens if my order does not clear customs?
If you provide us with the appropriate documentation from your Customs Department, we will refund your purchase, less a restocking fee of $20.00 plus any expedited shipping services, if any. Or, at your request, we will re-ship your order, but we must charge shipping and processing again. If we re-ship your order and it again does not clear customs, we will refund your purchase less the restocking fee as described above. Sorry, but we cannot ship a third time.
Will I be charged a customs fee or tax?
Most countries today charge their citizens an import duty or tax. We are unable to determine this in advance, and you will be responsible for this cost.
Is the package discreet?
Yes. Your order is delivered in a plain package, with our name, Urban Nutrition, LLC, and your name and address.
Security and Privacy
Is your website secure?
Absolutely. Ordering on our site is safe. We utilize the industry standard, state-of-the-art SECURE SOCKET LAYER CHECK-OUT system that is necessary to make shopping online perfectly safe. Your order information is delivered directly to us via a secure-session encryption process.
What information do you collect?
We collect only the required information to process your order, such as your name, address, phone number (we will not call you unless there is a problem with your order), and credit card number.
Contact Us
Please feel free to contact us at any time if we can ever be of assistance in any way:
Urban Nutrition, LLC
302A West 12th St, #276
New York, NY 10014
To e-mail click here: Customer Service
Business Hours: 9am-6pm EST Monday-Friday
US & Canada Toll Free: 800-515-1070
UK Toll Free: 0808-2344649
All Other Countries: (201) 876-2570
Fax: (201) 876-2501 |
